Acceleration provides a full suite of broadband products,from ADSL connections for small business to large private networks consisting of ADSL, SDSL, T1, Metro Ethernet, and DS3 links.
Acceleration started it's broadband network in Gainesville, Florida back in 1999. This consisted of primarily line-share ADSL for cities such as Gainesville, Keystone Heights, Chiefland, Newberry, and Cedar Key. Before that time, the only high-speed access you could purchase was a T1 line, which provided a 1.5Mbps bi-direction link and is still used today for data and voice critical networks. However, T1 links were cost prohibitive for the small business client. With the introduction of line-share ADSL and later dedicated ADSL and SDSL, Acceleration was able to provide an inexpensive bandwidth delivery technology to just about any size business within our service footprint.
Over the next couple of years, Acceleration would expand their ADSL, SDSL, and T1 footprint beyond Gainesvilleand the immediate surrounding markets, by adding interconnections with Embarq, NewEdge Networks, Covad Communications, Verizon, AT&T Southeast, Level 3 Communications, and twTelecom (formerly Time Warner Telecom). This made it possible for Acceleration to service clients all over Florida, such as SDSL and T1 clients in Tampa, Jacksonville, Orlando and additional capabilities in markets like Ocala, Lake City, Orange Park, and even hard to reach rural markets like Starke and Archer. Many of these new and much larger interconnections (mostly DS3 and OC3) required Acceleration to expand it's own facilities and in 2003 Acceleration opened an ATM super node in Orlando, Florida at 380 Lake Destiny (Level 3). Later we would expand our backbone network to reach NAP of the Americas in Miami, 56 Marietta in Atlanta, and recently a private ATM node in Boulder, Colorado. Operating it's own nationwide ATM network, Acceleration is able to provide advanced services that most ISP's cannot. For instance, truly private networks using combinations of ADSL, SDSL, T1,Metro Ethernet, and DS3 from multiple vendors. PRI and T1 backhaul services via circuit emulation over our private ATM network. Inexpensive point-to-point T1 connections between offices across the country. Or, just a one-stop source for covering all your locations with inexpensive broadband solutions, supported by one company and provided on a single bill.
If you manage a corporate network with many locations, we strongly encourage you to review our Accelerated Private Network (APN) product. This is our flagship broadband product, leveraging the best capabilites of our private ATM network and numerous vendor interconnections. Acceleration may be one of only a few ISP's nationwide that can provide a true, private Layer 2 network. Other ISP's utilize VPN's or MPLS to accomplish what our network already can provide natively, with no special protocols or encryption. Typically the cost of an APN network is about the same as what a business would pay for regular Internet connections at all their locations, so it's like getting a private network capability for free and without additional "managed Internet" costs typically associated with such networks. Acceleration is able to do this because of the intelligent design of it's network, whereas most ISP's never matured into thinking of ADSL, SDSL, and T1's as a data transport mediums and think of it as just a way to get Internet to a building. You might call these regular Internet pipes "dumb pipes", where as we are able to use these links to provide advanced data and voice transport services, including QoS and private wide area networks.
For the small to medium business client, Acceleration can provide a full business package consisting of ADSL or SDSL, website hosting, and email. Because we have such a large suite of broadband and website products, we'll have a solution that fits you. We're not likely to be the least expensive option, but we will deliver the greatest value for your money. If you are tired of dealing with inefficient call center personnel with your current ISP or the lengthy outages they experience, you're going to love working with us. We don't have a call center, we don't have Tier 1 support. When you contact us, you'll be working directly with a network or server administrator, or a specialist that can deal effectively with your specific issue. We don't believe in shielding our best personnel from our clients. Rather, we make our best personnel the first person you talk too. The idea being we can get your issue more quickly resolved and done right the first time, so that you can get back to running your business. We value our client's time, that is a fundamental difference with our service as compared to others. If you rely heavily on your broadband and website services and value your time as a business owner (or the time of your staff), then we will be a great fit. If your Internet services are not that important to you or you don't mind being on the phone for hours with your "tech support", then we may be more than you need and you may as well save a few bucks and go with more of a bulk broadband or website solution. In a world of ever degrading customer service, outsourced call center operations abroad, and completely impersonal relationships with clients, Acceleration has chosen a different path. It costs us more to run that type of operation, but we're highly efficient. This means the increased cost to you is minimal, but the value you receive is significantly higher than other ISP's and certainly the large telephone and cable companies. Acceleration will also be better suited to handle your needs as you grow with the availability of our more advanced service options.